Business operating models

organisation design

  • What is the structure of effective design principles

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    The structure of effective design principles should follow the decisions and behaviours it needs to support. A practical structure combines scope, core content, owners, evidence, status or measures, approval rules and a review history. This artefact sets the rules that guide design choices and resolve competing options. A useful design principles is not simply a…

  • Why are workforce plans important for operating models

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    Workforce plans matter to operating models because they connect design intent with accountable delivery. They make boundaries, ownership, evidence and decision rules visible across functions that would otherwise optimise in isolation. This artefact forecasts headcount, role demand, recruitment, redeployment and succession requirements. A useful workforce plan is not simply a completed template. It is a…

  • How to create a target organisation structure

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    A target organisation structure should turn an important management need into a controlled, usable artefact. To create it, define the decision it must support, gather evidence from accountable owners, structure the content consistently, test it against real scenarios and establish a review cycle. This artefact shows future organisational units, reporting lines and leadership accountabilities. A…

  • The contents of a business operating model

    The contents of a business operating model

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    How to sequence the 21 dimensions of an operating model An operating model explains how an organisation converts strategy into reliable delivery. It connects capabilities, processes, governance, data, technology, people, assets and supporting services into one coherent system. However, organisations cannot design and implement every operating model dimension at the same time. Some dimensions create…