Business operating models

operating model

  • Why are control frameworks important for operating models

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    Control frameworks matter to operating models because they connect design intent with accountable delivery. They make boundaries, ownership, evidence and decision rules visible across functions that would otherwise optimise in isolation. This artefact defines preventative, detective and corrective controls across the organisation. A useful control framework is not simply a completed template. It is a…

  • The contents of a business operating model

    The contents of a business operating model

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    How to sequence the 21 dimensions of an operating model An operating model explains how an organisation converts strategy into reliable delivery. It connects capabilities, processes, governance, data, technology, people, assets and supporting services into one coherent system. However, organisations cannot design and implement every operating model dimension at the same time. Some dimensions create…

  • Why do businesses value a good risk and control matrix

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    Businesses value a good risk and control matrix when it helps leaders make faster, better-evidenced decisions and coordinate work across organisational boundaries. The artefact creates value only when managers use it to direct action, resolve trade-offs and maintain accountability. This artefact connects material risks to controls, owners, evidence and residual exposure. A useful risk and…

  • Balfour Beatty strategies for mitigation and growth

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    Balfour Beatty, a leading player in the UK’s infrastructure and construction sector, operates within a complex and dynamic environment. As such, PESTLE risks may significantly impact the organisation’s ability to deliver large-scale projects on time, within budget, and to the expected quality standards.  We have an opportunity to identify the primary risks to Balfour Beatty’s…