Business operating models

operating model design

  • How to create a case for change

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    A case for change should turn an important management need into a controlled, usable artefact. To create it, define the decision it must support, gather evidence from accountable owners, structure the content consistently, test it against real scenarios and establish a review cycle. This artefact explains the problems, opportunities and consequences of retaining the current…

  • Integrated consultancy vs. recruitment agency

    Integrated consultancy vs. recruitment agency

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    Different organisations require tailored operating models to deliver value to clients efficiently and at scale. Two types of businesses in this sector—integrated consultancies and recruitment agencies placing contractors—have distinct operating models driven by their service offerings, client relationships, and operational requirements. We will now analyse the key differences between these organisation types through four critical…